Key Performance Indicators Report — December 2020

Dec 18, 2020

THE SHOP created the Key Performance Indicators Report to provide shop owners with valuable economic and industry data in an accessible, time-saving manner. Click on any of the links below to access that data in this month’s report.

The Brief

While the U.S. is steering toward economic recovery, challenges remain ahead…

Special Report: State of Business

Industry leaders reflect on a tumultuous year…

New and Used Vehicle Sales

The industry saw a dip in both new and used vehicle sales in November…

Recent Vehicle Recalls

A roundup of recent manufacturer safety recalls…

State of the Economy

Improvements in the labor market reflect an increase in economic activity curtailed by the COVID-19 pandemic…

State of the Manufacturing Sector

Manufacturing activity continued to rise in November, contributing to a seventh consecutive month of growth for the overall economy…

Consumer Trends

Confidence has plateaued as consumers expect unfavorable economic conditions in 2021…