LINE-X has partnered with 1-888-GO-Answer, a 24/7 outsourced inbound/outbound contact center services company. The bilingual contact center handles phone calls, web chats, ticketing, and emails for companies of all shapes and sizes, according to the firm.
"The partnership between 1-888-GO-ANSWER! and LINE-X will offer LINE-X franchisees with more than just preferred pricing, it will provide them with the competitive edge of always having their calls answered," said Adam Alovis, CEO of 1-888-GO-ANSWER!.
1-888-GO-ANSWER! has pioneered 24/7 outsourced inbound/outbound contact center services for the digital era, according to the company. With three state-of-the-art contact centers located in New York, Florida and St. Lucia, the company is able to offer human customer service while promoting efficiency, increasing redundancy, and increasing affordability for its partners.
"At LINE-X we are always looking for ways to support our Franchise Network. Finding partners like 1-888-GO-ANSWER! is an important part of our ongoing commitment to providing the best service and support to franchise owners," said Dennis Weese, president of LINE-X. "Every LINE-X Franchisee works extremely hard to grow their LINE-X business and the brand, and our job is to give them the tools they need to succeed. We're thrilled to have premier partners join the LINE-X support network."