ClassicCars.com Wins Award for Customer Service
ClassicCars.com has been named as a recipient of a highly coveted bronze Stevie Award for Front-Line Customer Service Team of the Year-Other Service Industries, according to the company.
One of the preeminent honors in international business, the Stevie Awards recognize companies in multiple categories including sales, customer service and business development. Established in 2002, the awards honor the achievements and positive contributions of organizations and working professionals worldwide, according to ClassicCars.com.
The Front-Line Customer Service Team of the Year-Other Service Industries category pitted ClassicCars.com with internationally recognized companies like Travelzoo.com and DHL Express.
The ClassicCars.com team was lauded by the judges for its effective strategy and execution to generate the best results, its ability to be highly engaged to meet expectations while maintaining customer structure and its exceptional personal service, according to the company.
“We couldn’t be prouder of our sales team’s tremendous achievements,” said Roger Falcione, president and CEO of ClassicCars.com. “The backbone of our business is customer service, so assuring that everyone is satisfied with their experience in both buying and selling vehicles on our website is essential. It’s especially gratifying for our team to be recognized for all their hard work.”
The ClassicCars.com customer service team performs a multitude of tasks including personalized customer service for each sale-by-owner listing and troubleshooting listing challenges such as writing descriptions and uploading photos. The team prevents fraud by confirming the listing price, photos and seller information on all private listings.
