Tire Guru Software Now Integrated with Epicor Service Estimator
Tire dealers and automotive service businesses relying on Business Center point of sale (POS) software from Tire Guru Software can now leverage the power of the Epicor Integrated Service Estimator (ISE) solution to close more sales and drive increased productivity, according to Epicor Software Corp.
Epicor ISE is a web-based solution that provides highly automated, robust mechanical repair estimating and parts sourcing capabilities-enabling users to create accurate, comprehensive service estimates and order parts without picking up the telephone, according to the company.
“Customer satisfaction is of the utmost importance for tire dealers and other service businesses. It’s imperative to deliver fast, complete, and accurate estimates that help increase customer confidence while ensuring strong profitability on each repair,” said Scott Thompson, vice president, automotive, analytics, and content for Epicor. “ISE software is an excellent tool for maximizing return on investment among the growing number of businesses that rely on Tire Guru’s POS technology.”
Tire Guru develops and supports state-of-the-art products and solutions for every segment of the automotive aftermarket, including retail tire dealers, automotive repair shops, and wholesale tire distributors, according to the company. By integrating the Epicor ISE application into their Tire Guru software, users will gain instant access to vehicle-specific labor rates, parts availability and pricing information from local suppliers, and detailed specifications that can automatically be imported into estimates, work orders, and invoices.
“Tire Guru is always looking for new ways to add value for our customers, and the integration of the Epicor ISE application with Business Center helps ensure that they always have local access to the parts they need at the best available price and without the hassle of calling multiple vendors or browsing website after website,” said Clint Nicholls, president ofTire Guru. “This powerful solution will allow our customers to create job estimates faster and generate more high-margin automotive service sales.”
The Epicor ISE solution is powered by the Epicor replacement parts database, as well as repair and maintenance packages, an aftermarket flat-rate labor guide, OEM-recommended vehicle service intervals information, a VIN decoder, and cross-reference parts database, according to the company. In addition, an optional, mobile Smart Inspection feature is designed to improve service bay productivity by allowing technicians to record the condition of key vehicle systems and components during comprehensive, guided inspections.
