In 2016 Husky acquired S.U.R.&R., retaining sales, purchasing, and customer service operations in Akron, Ohio with manufacturing and assembly operations taking place at facilities in Pacific, Missouri. When the three-year ISO 9001: 2015 recertification came due again in 2021, Husky management wanted to include S.U.R.&R as part of its scope of operations, the company said.
“The certification will definitely be beneficial for S.U.R.&R. long term. It gives an assurance to our customers that everything goes through a proper and documented procedure from the time of order to their door,” said Matt Miller, S.U.R.&R. purchasing representative.
“It definitely says this team is driven by quality. They really want to see a quality product go out that door and not come back,” said Steve Baynham, Husky Corporation Quality Assurance Manager. “The certification helps S.U.R.&R. in the extremely competitive automotive aftermarket. It also differentiates us from companies that don’t have a registered quality management system.”