Shop vs. Shop: Are Loaner Car Programs Worth It?

Having a loaner car program is a great opportunity to expose customers to more aftermarket products. But is the risk worth the reward? Two shop principals duke it out in THE SHOP magazine’s newest show SHOP vs. SHOP. Click play above to watch.

MEET THE PRINCIPALS

Josh Poulson is the principal of Auto Additions in Columbus, Ohio, which was named Restyler of the Year, 2012-’13. He currently serves on the SEMA PRO council and was named 2015-’16 Person of the Year at the 2015 SEMA Show. Auto Additions started in 1976 servicing local car dealers. The company now has two Central Ohio locations serving close to 150 car dealers, as well as the retail public. The shop offers a complete line of product upgrades, including 12-volt and appearance packages with a specific focus on the dealership segment.

Jared Cohen is the CEO of Auto Action Group Inc. in New York & New Jersey, which was named Expeditor of the Year in 2013. Coming into its 40th year in business, Auto Action Group offers a wide variety of electronics, appearance packages and financial service products, allowing it to service all departments of the new car dealer. The company specifically offers all-terrain tires, in-vehicle safety products, remote starters, paint protection film, navigation units, custom wheel painting, rim repair and much more.